Did you come to this Event?

If you attended, you can now download the PDF documentation used at the conference. Please visit http://www.sbk-healthcare.com/documents/ and login using the information supplied at the conference.

Conference Documentation

Conference documentation in both hard and electronic copy is available for purchase at £89. In addition to being posted a copy, all the documentation is now available to you in electronic format so that you can access the papers and presentations online.

It will include the following presentations:

Document Contents

• Where to Begin: Understanding Theory and Measuring Demand to Target Strategies Effectively • Accessing the theory behind demand management strategies: application to radiology • Measuring demand, capacity, activity & backlog: the what, when and how of data collection • Interpreting data: identifying inappropriate testing, variations in demand and hidden demand • Benchmarking clinical activity: identifying trends of both increases and insufficient demand
• Application of Demand Control: Strategies to Deliver Instant Impact • Mapping and analysing the pathway: challenging processes to identify and eliminate bottlenecks • Essential planning and forecasting skills to ensure patients receive appropriate diagnostics • Redesigning the pathway to match demand and capacity • Smoothing variation in demand to prevent backlogs • Evaluating emerging tools: linking decision support software to electronic requesting
• Managing Demand at the Point of Referral: Essential Steps to Eradicate Inappropriate Demand • Analysing referral routes into the service: understanding and managing demand at source Enforcing referral criteria: vetting requests and applying well established guidelines • Raising awareness to get clinicians onside: simple ideas that can make a big difference • Joint working to implement protocols into patient and clinical pathways

The conference took place on Wednesday 23rd November 2011 in Birmingham. Order your copy of the documentation for only £89 today.