Fundamentals of Demand Management

Your step-by-step guide to facing continual increasing demands head-on:

Equip yourself with the tools and strategies to take control of your spiralling demand by attending this interactive masterclass. Learn how to structure your services better, and strengthen your ability to tackle the continual waves of demand directly in order to take important steps towards delivering a more cost effective service.

Ready yourself with a plan of action

In this challenging economic climate, the importance of implementing demand management strategies to control current demand, plan for future demand and eradicate waste cannot be under estimated. This intensive one day will develop your knowledge base of the theories and strategies, and through dedicated interactive sessions enable you to understand their practical applications for your service.

Take away the practicalities of delivery

Attend to start tackling your demand pressures head on and learn how demand management strategies can help you deliver a more financially efficient service whilst improving the patient experience.

Formulate your strategy

This is your opportunity to study the concepts and models surrounding demand management and learn how to collate robust data enabling you to focus your efforts accurately and efficiently. Develop your understanding of the practical application of demand management tools and find out about which strategies can make the biggest difference to smoothing variations and revealing hidden demand.

This masterclass will teach you how to measure and manage your demand, a vital tool for:

• Operational and Service Managers and Directors
• Service Improvement Managers
• Clinical Leads

Event Timings:

Registration 9.30am – Start 10.00am – Close 4.30pm

Your Masterclass Leader:

Tim Hankey MBE, Director, Demand Management Solutions Ltd

Plus separately bookable conference on:

Delivering Efficiency through your Radiology Workforce
Achieve Real Cost Improvements:
Share New Ideas on Workforce Strategies and Staff Skill Mix
Wednesday 24th November 2010, City Inn Manchester

What are your workforce challenges? Would you like to:

• Steer though the challenging economic climate?
• Combat spiralling workforce costs?
• Engage your workforce and develop your skill mix?
• Change your structure and embrace 24/7 working?
• Identify the right training and education requirements for your future workforce?

Yes!

Attending our practical guide to workforce planning will help you achieve positive results to these questions.

For further information visit the event website.